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How esportiva Handles Your Personal Information

When you open an account or fund it through PayPal, Venmo, or Play+, you share information with us — and this page explains exactly what we collect, why we collect it, and how you can access, update, or remove it.

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esportiva How esportiva Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and data hygiene are not afterthoughts — they are built into how account records are stored and how long we keep them. Here is a plain account of the four practices that matter most to how your information is treated at esportiva.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which account features are used most. You can manage cookie preferences through your browser settings at any time.

Account Security

Account access is protected by password authentication and, where enabled, a one-time verification code sent to your registered email or phone number before any sensitive change is processed.

Data Retention

We keep your account data for as long as your account is open and for the period required by state-level regulations afterward. Closed-account records are purged on the schedule those regulations require.

Third-Party Sharing

We share data only with payment processors like PayPal and Play+, identity verification services, and regulators where state law requires it. We do not share your data with marketing brokers.

PRIVACY CONTACT

Reach Our Privacy Team Directly

Data requests — whether you want to see what we hold, fix something incorrect, or ask us to delete your account details — go through a dedicated privacy channel, not general customer support. Send your request with your registered email address so we can match it to your account record quickly. We aim to acknowledge all privacy requests within two business days.

Privacy Email Send a written data request or correction notice to our privacy team. Include your registered account email so we can locate your record and respond accurately.
Live Chat Reach our support team via live chat for general account questions. For formal data requests, follow up with an email so we have a written record of your inquiry.
Account Settings Some data updates — like your mailing address or linked payment method — can be changed directly inside your account settings without contacting support.

Your Privacy Questions Answered

These are the questions we hear most often about how personal information works on this platform. If your question is not here, contact the privacy team directly.

We collect your name, email, date of birth, and the payment details you enter — such as your PayPal email or Play+ card number. Identity verification documents are collected at the account-funding stage.

No. We store only a transaction reference tied to your deposit or withdrawal. Your PayPal or Venmo login details stay with those providers and are never visible to us.

Email our privacy team from your registered account address. Include your full name and the request type — access, correction, or deletion. We acknowledge requests within two business days.

Yes, with one condition: state regulations require us to retain certain records for a defined period after account closure. Data outside that required window is deleted on your request.

The core policy applies to all eligible states. Where your state has specific consumer privacy rights — such as California's CCPA — those rights apply to your data and we will honor them.

Session cookies keep your account active during a visit. Analytics cookies help us improve the platform. You can block non-essential cookies through your browser settings without affecting your account access.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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